Lifestyle Strides CIC
Questions, feedback or a problem? We’re here to help.
Email: info@lifestylestrides.com
Response time: we aim to reply within 2 working days.
Getting started
What the app does:
- Quick check-ins before/after runs & walks: mood, sleep, energy, hydration, comfort.
- Simple weekly insights (7–14 days).
- Optional Strava sync to view distance/pace next to your wellbeing.
- Privacy-first: you control your data.
Basics
- You can use the app without Strava.
- Strava is required only if you want to see performance stats in the app.
FAQs
Do I need Strava?
No. It’s optional. You can log check-ins and see insights without it.
What do the 1–10 scores mean?
1 = very low/poor, 10 = very high/excellent. Be consistent for clearer trends.
I forgot to log after my run—can I add it later?
Yes. Add a check-in later the same day; it will still appear in your weekly view.
Does the app work for walking?
Yes. It’s designed for runs and walks.
Why can’t I see graphs yet?
You’ll need a few entries across 7–14 days for trends to appear.
Is my data private?
Yes. No ads. We process your data as described in our Privacy Policy. You can request export or deletion at any time (see below).
Troubleshooting
Strava won’t connect/sign in
- Check you’re on a strong internet connection.
- Confirm you’re logging into the correct Strava account.
- In Strava (Profile → Apps), revoke access for Mindfulness Strides, then reconnect from our app.
- Ensure Strava permissions include activity:read (and heart-rate/elevation if you want those).
- Still stuck? Email us with screenshots.
Graphs/insights not showing
- Make sure you’ve logged entries on multiple days (ideally 7+).
- Update to the latest app version and relaunch the app.
- If the issue persists, contact support with your device details.
Audio prompts not playing
- Check your device volume/silent mode and any Bluetooth/headphone connection.
- Try another audio output (speaker/earbuds).
- Restart the app.
Notifications
- Ensure notifications are enabled for Mindfulness Strides in system settings.
- Disable battery optimisation for the app if prompts are delayed.
Contact support
When you email, please include (if you can):
Data requests (GDPR)
Export my data
Email info@lifestylestrides.com with subject “Data Export – Mindfulness Strides” from the email used in the app.
Delete my data
Email info@lifestylestrides.com with subject “Data Deletion – Mindfulness Strides”. We’ll confirm before deletion.
We’ll respond to verified requests within 30 days.
Accessibility
We aim to support dynamic type, clear contrast and screen-reader labels. If you encounter any barriers, please email info@lifestylestrides.com.
Feedback & feature requests
We welcome ideas (e.g., new prompts, insights you’d find helpful).
Email info@lifestylestrides.com.
About Lifestyle Strides CIC
We’re a community-interest company helping people use movement to improve wellbeing. Learn more at https://lifestylestrides.com.
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Quick Tour – Mindfulness Strides
More than miles. Map how running and walking make you feel—then see simple trends so you can train for a better day, not just a better pace.
1) Check in (before & after)
- Log mood, sleep, energy, hydration, comfort in seconds.
- Missed it? Add later the same day—your weekly trends still work.
2) Your week at a glance (7–14 days)
- Clear charts show what lifted you or held you back.
- Tap a day for details; swipe to change the range.
3) Mindful prompts
- Short, gentle cues to bring you back to the present on runs and walks.
4) Optional: connect Strava
- See distance & pace alongside your wellbeing trends.
- Not required—use the app fully without Strava.
5) Private by design
- No ads. You control your data. Export or delete on request.
Three easy steps
- Open the app → start a run/walk or just check in.
- Answer the quick prompts (before/after).
- Review your week to spot what helps you feel better.
